# Refund Advance Amount

Staff use this option to refund the paid advance amount.&#x20;

***

### Steps to Refund the Advance Amount

* Open the **Advance Management (Home > Billing > Advance Management)** screen.&#x20;
* Select the respective patient using the search field.&#x20;
* Choose the line item in the **Credit Transaction** spread, and click the **More Action** menu to open the dropdown list.

  <figure><img src="/files/dKgdqI2NcTv5PWoLSX0G" alt=""><figcaption></figcaption></figure>
* Select the **Refund** option from the dropdown list. This action opens the **Refund Payment** pop-up.

  <figure><img src="/files/hcFggIL76qD8ChIx01UP" alt=""><figcaption></figcaption></figure>
* In the **Refund Payment** pop-up screen, fill the details as follows:

  <figure><img src="/files/KQmsx8GIMCnl8RoCMY55" alt=""><figcaption></figcaption></figure>

  * Enter the Refund Amount in the **Amount** text field.
  * Select the **Payment Mode** from the dropdown.
  * Enter the **Authorization Code** if applicable.
  * Click **Save** to confirm the refund.
* The updated records will be reflected in the **Credit Transaction** and **Consumption of Credit details** sections, and the balance advance amount will be displayed in the top panel.

  <figure><img src="/files/POlXN4fzeP47nqMtPbUP" alt=""><figcaption></figcaption></figure>
* Click **More Action** Menu in the **Consumption of Credit details** section. This opens dropdown list with the **Print** option. Select **Print** to open the **Advance Report** pop-up.

  <figure><img src="/files/3BXNyQVHtWJSrnwc2lsT" alt=""><figcaption></figcaption></figure>
* In the **Advance Report** pop-up, select either **Download** or **Print** the receipt. The receipt includes patient details, the refund voucher, the advance reference number, and the names of the person who entered the data and the recipient.

  <figure><img src="/files/3TQnF57yExCtn0NtaKks" alt=""><figcaption></figcaption></figure>

***


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