# Redeeming a Voucher or Coupon on an Invoice
Coupons can be used only for self-pay or cash-based visits and can't be applied to insurance-covered visits. A patient can redeem a coupon in two ways: by presenting a physical coupon card at the time of invoicing or by using a coupon saved in their profile. However, only one coupon can be applied per invoice. A patient can't use both a physical and a saved coupon for the same visit.
{% hint style="warning" %}
Through the application configuration, an admin can toggle campaigns and coupons on or off.
{% endhint %}
***
### Steps to Redeem a Voucher or Coupon on an Invoice
#### Selecting an Invoice
Begin by selecting the appropriate invoice from the **Invoice Queue** or creating a new one using the **New Invoice** option.
#### Managing Invoice Items
Click the invoice in the **Patient Invoice(s)** section to open it. Once selected, you can add or remove items in the **Invoice Details** section.
* To add items, click the **+** icon above the table, select the required items from the **Add New Items** pop-up, and click **Add** to include them in the invoice.
* To delete items, locate the item in the table, click the **Delete** icon, and confirm the removal by selecting **Yes** in the confirmation pop-up.
#### Appy Coupon
Coupon can be redeemed using one of the following methods:
1. **Redeeming a Profile-Linked Coupon**
* If the patient has a coupon from a previous visit, click the coupon icon to open the **Available Coupon** pop-up.
* Review the coupon details and select **Redeem** to apply the discount.
* The redeemed amount is reflected in the **Patient Invoice(s)** and **Invoice Details** sections.
2. **Redeeming a Physical Coupon Card**
* Enter the coupon details in the **Payment Options** section under **Coupons** tab. Click **APPLY** to redeem the coupon.
* If the coupon is valid, the discount is applied to the **Patient Invoice(s)** and **Invoice Details** sections.
#### Finalizing the Invoice
Once all necessary items and discounts are applied, proceed to the **Payment Options** section to collect payment.
#### Saving and Generating the Invoice
Click the **Save** icon in the Top Panel to generate the invoice. A unique Invoice Number will be assigned and displayed in the **Invoice No.** field within the **Patient Invoice(s)** section.
***
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