# Invoice Cancellation Request

The **Invoice Cancellation Request** option allows billing staff to submit a request to cancel an invoice. Clinic administrator or authorized staff member reviews the request and approves or rejects it from the [**Financial Approval** ](/uniteemr/application-modules/billing/financial-approval.md)screen.

{% hint style="info" %}
Based on clinic requirements, the application can be configured to use either a direct invoice cancellation workflow or an approval‑based invoice cancellation workflow.

1. [**Cancel Invoice:**](/uniteemr/application-modules/billing/invoice/more-action/cancel-invoice.md) Allows direct cancellation of an invoice
2. **Invoice Cancellation Request:** Requires approval before invoice cancellation
   {% endhint %}

***

### Steps to Submit an Invoice Cancellation Request

* Open the **Invoice** screen by navigating to **Home > Billing > Invoice**.
* Use the Search field to find and select the required invoice.
* Click on the invoice row to select it, then click the **More Action** menu to open the dropdown list.

  <figure><img src="/files/RmfhJY6Xohcc6R3a7Y2R" alt=""><figcaption></figcaption></figure>
* Select **Invoice Cancellation Request**.

  <figure><img src="/files/9EvVSfBjl2VFapdIDlNU" alt="" width="208"><figcaption></figcaption></figure>
* Enter the required remarks and click **SAVE** to submit the request. \
  \&#xNAN;***Note:** After approval, the invoice can be cancelled. To learn how to cancel an invoice after approval, see the* [***Cancel Invoice***](/uniteemr/application-modules/billing/invoice/more-action/cancel-invoice.md) *topic.*

  <figure><img src="/files/SsOop4YYOoUs6NmqJmdJ" alt="" width="283"><figcaption></figcaption></figure>

***


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