# Do Not Deduct

The **Do Not Deduct** option allows clinicians to mark the patient’s share as non-payable. When enabled in the **Medical Records** screen, it is automatically applied in the invoice. Front-desk staff can also manually turn this option on or off within the invoice as needed. The status below the toggle in Medical Records shows whether the request was honored, partially honored, or denied.

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### Steps to Enable the “Do Not Deduct” Option

* Open the **Medical Records** screen.
* Navigate to the **Diagnosis**, **Casesheet**, or **Medication** tab.

  <figure><img src="/files/tvuUpqZkwr3GomVunkXV" alt=""><figcaption></figcaption></figure>
* From the **More Actions** menu in the right panel, toggle **ON** the **Do Not Deduct** option.
* Click **Save** to update the **Medical Records** screen.

After saving, the **Do Not Deduct** setting is applied to the invoice. When front-desk staff open the invoice, the toggle appears enabled by default. Staff can also manually turn the toggle on or off within the invoice, as needed.

For more information on how this setting is applied within invoices, refer to the [**Insurance Invoice: Do Not Deduct**](/uniteemr/application-modules/billing/invoice/create-invoice/insurance-invoice/insurance-invoice-do-not-deduct.md) section.

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### Do Not Deduct Statuses

The status of the **Do Not Deduct** request is displayed below the toggle in the **Medical Records** screen. This status reflects how the copay amount was handled:

<table><thead><tr><th>Label</th><th width="158.111083984375">Status</th><th>Description</th></tr></thead><tbody><tr><td><div><figure><img src="/files/DcYwGjuiHOJOeEE2sAEX" alt=""><figcaption></figcaption></figure></div></td><td><strong>Denied</strong></td><td>The patient paid the full copay amount. The <strong>Do Not Deduct</strong> request was not honored.</td></tr><tr><td><div><figure><img src="/files/efG0KiqbtWLaLjJ4DRm0" alt=""><figcaption></figcaption></figure></div></td><td><strong>Partially Honored</strong></td><td>A portion of the copay was waived. The request was partially accepted.</td></tr><tr><td><p></p><div><figure><img src="/files/zHYomWUeP83WqaJhocfN" alt=""><figcaption></figcaption></figure></div></td><td><strong>Honored</strong></td><td>The full copay amount was waived. The request was fully accepted.</td></tr></tbody></table>

The status is color-coded and helps clinicians and staff understand how the copay preference was processed.

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