# Existing Patient
An existing patient is a registered individual whose information is stored in the Unite EMR and associated with a unique PIN. Front desk staff can quickly access this data using identifiers such as the Patient PIN, Name, Emirates ID, Mobile number, or directly through the Emirates ID card.
To create a visit for an existing patient, staff use the **CHECK-IN PATIENT** option. They can quickly find the patient using the search function, making the visit creation process simpler compared to that for new patients.
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### Steps to create a visit for an Existing Patient
* Open the **Patient Queue (Home > Front Desk > Patient Queue)** screen. Click the **CHECK-IN PATIENT** button to open the **Create Patient to Queue** pop-up screen.
* In the **Create Patient to Queue** pop-up screen, use search field to locate the patient using the patient's **PIN**/ **Name**/**Emirates ID**/**Mobile No**. A dropdown list will appear with relevant patient details. Select the correct patient from this list.
If the patient had severe highlights recorded during the last visit, an alert pop-up appears on the **Create Patient to Queue** screen when creating a Re-visit or Follow-up visit. This notification helps staff identify critical issues, such as communicable diseases or other serious conditions, ensuring appropriate precautions and care. To close the pop-up, click anywhere outside the notification.
* A toggle switch labeled **VIP Patient** is located below the profile picture. Select it if applicable.
* In the **Assign Doctor** section, select the respective **Doctor**. This action will automatically populate the **Department** and **Specialty** dropdown menus based on the selected doctor.
* In the **Queue Information** section**,** select the **Patient Class, Remarks** and **Cash** or **Insurance** option. If applicable, check the **Teleconsultation** box to create a teleconsultation visit.\
\&#xNAN;***Note:** For **Cash** visit, a visual indicator appears in the top panel if discount card details are captured in the **Patient Register**.*
* If a package has been selected for this patient, the **Package Details** section will appear. The appropriate package can be chosen if necessary. To see details of past visits and future appointments, refer to the **Visit List** section. To learn more about the overall workflow, refer [**Package Workflow**](/uniteemr/application-modules/packages.md#workflow) section.
* After filling in all necessary details, click **ADD TO QUEUE** to create a visit for the existing patient. Once saved, the pop-up will close, and the visit will appear on the dashboard.
{% hint style="info" %}
If configured, an **Additional Information** section will appear in the **Queue Information** section, allowing user association (e.g., assigning a nurse who can view only their associated appointments in the **Scheduler** and **Queue** screens) and capturing vehicle details such as Vehicle Number, Model, and Color.
{% endhint %}
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