# E-Auth Request

**Electronic Authorization** allows the healthcare facilities to obtain prior approval from the insurance provider before delivering services. This process helps prevent revenue loss by reducing the risk of claim rejection after a procedure is completed. 

**E-Auth Request** option in the **Patient Queue** screen allows staff to raise an E-Authorization request.

{% hint style="info" %}
Staff can also raise an **E-Authorization request** from the **More Actions** menu in the [**Scheduler**](/uniteemr/application-modules/scheduler/more-action-menus/e-authorization.md), [**Patient Queue**](/uniteemr/application-modules/patient-queue/front-desk-queue/more-actions/e-authorization.md) and [**Medical Records**](/uniteemr/application-modules/patient-queue/front-desk-queue/more-actions/e-authorization.md) modules.
{% endhint %}

***

## Steps to raise an E-Authorization request

* Open the **Patient Queue (Home > Front Desk > Patient Queue)** screen. Click the **EAUTH REQUEST** button to open the **EAuth Request** pop-up screen.

  <figure><img src="/files/yiKaJE4gxFioWwIWCmud" alt=""><figcaption></figcaption></figure>
* Use the **Search** field to locate the patient, then select the relevant visit from the **Visit Date** dropdown list. The patient’s insurance details will be displayed in the **Banner** section for verification.&#x20;

  <figure><img src="/files/2tzKBfJx4Y7EYjuVs6lL" alt=""><figcaption></figcaption></figure>
* If the visit is already completed in the **Medical Records** screen, the related **Diagnosis** and **Items** (such as Services and Procedures) are displayed automatically in the table section. Verify the details and click **SUBMIT** to raise the E-Authorization request.

  <figure><img src="/files/XIbs0k2c0yM5XqU90apB" alt=""><figcaption></figcaption></figure>

  ***Note:** If no items are displayed in the table section, use the **Plus** icon to add the required items manually.*
* After submitting the records, use the **E-AUTHORIZATION** notification link in the top bar to track the request status.

  <figure><img src="/files/xOqawNSxxcdPh3edrcy4" alt=""><figcaption></figcaption></figure>

***


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://unitecare.gitbook.io/uniteemr/application-modules/patient-queue/front-desk-queue/e-auth-request.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.