# Cancelling a Visit

Staff utilize this feature to cancel a patient's visit.

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### Steps to use Cancel Visit

* Open the **Patient Queue (Home > Front Desk > Patient Queue)** screen. Choose the respective patient visit, then click on the **More Actions** menu to open the pop-up screen.

  <figure><img src="/files/IOzB18qdjERxazUFsKBW" alt=""><figcaption></figcaption></figure>
* From the pop-up menu, select the **CANCEL VISIT** option. This action opens the **Cancel Visit** pop-up screen.

  <figure><img src="/files/7w4ILYU4yVZBYEFQEagm" alt="" width="182"><figcaption></figcaption></figure>
* Enter **Remarks** in the **Cancel Visit** pop-up. Click **YES** to cancel the patient visit.

  <figure><img src="/files/riSe4UzlQGwTgooUr4rA" alt="" width="300"><figcaption></figcaption></figure>
* Once completed, the status of the patient visit now changes to **Cancel Visit.**

  <figure><img src="/files/eKprlPTeSgLUkvh75t0X" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
To filter the cancelled visits, use the **Show Cancelled Patients** option in the [**Filter**](/uniteemr/application-modules/patient-queue/front-desk-queue/filter.md#filter-section) section.
{% endhint %}

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