# No Charge

Staff utilize this option to update the patient visit status. It means the patient visit is excluded for billing process.

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### Steps to use No Charge option

* Open the **Patient Queue (Home > Front Desk > Patient Queue)** screen. Choose the respective patient visit, then click on the **More Actions** menu to open the pop-up screen. 

  <figure><img src="/files/JxIzxMBqChqSpABXj4fQ" alt=""><figcaption></figcaption></figure>
* From the pop-up menu, select the **NO CHARGE** option. This action updates the patient visit.

  <figure><img src="/files/QQE3i31C7aUo36CU9Izc" alt="" width="177"><figcaption></figcaption></figure>
* After the update, the patient visit status changes to **Visit Complete - No Charge**.

  <figure><img src="/files/emb4AletbIiVrpDO7GX5" alt=""><figcaption></figcaption></figure>

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