# Teleconsultation

A teleconsultation appointment allows patients to connect with healthcare facilities through video or audio calls. This feature removes the need for in-person visits and helps patients receive timely medical advice and treatment efficiently. With Unite EMR's integrated appointment scheduler, patients book teleconsultation sessions quickly and easily. The platform also simplifies the payment process, enabling patients to make transactions directly within the system, which enhances the overall experience and accessibility of healthcare services.

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### Enable Teleconsultation in Users screen

* To enable the teleconsultation appointment for a specific doctor, navigate to the [**Users** ](/uniteemr/master-modules/user-setup/users.md)screen (**Home > Admin > User Setup > Users**). **Search** the respective doctor user and click the **Edit** icon.  Navigate to the **Clinic Access & Permissions** tab and expand the clinic dropdown. Select the **Teleconsultation** checkbox and, if necessary, select the **Appointment Advance** checkbox. Finally, click the **SAVE** button to save the changes. Only staffs with access to **Users** screen can define this setting.

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### **Steps for a Teleconsultation Appointment**

* After entering the necessary information in the **Users** screen, navigate to the **Scheduler (Home > Front Desk > Scheduler)** screen.
* Double-click on the available time slot for the relevant doctor. This will open the **Appointment** pop-up screen.

  <figure><img src="/files/FnSlZlAF2NRmUHWgBm2p" alt=""><figcaption></figcaption></figure>

  * Determine if the patient is [new](/uniteemr/application-modules/scheduler/appointment-booking/new-patient.md) or [existing](/uniteemr/application-modules/scheduler/appointment-booking/existing-patient.md), and then proceed with the corresponding steps to create an appointment.
  * In addition, enable the **TeleConsultation** switch on the right side of the screen. Kindly ensure that the email ID of the patient is entered correctly, as post the appointment booking, all further communications will be done via email.
  * After entering the necessary details, click **SAVE** to save the appointment.

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