# Add to Queue Hyperlink

This feature enables staff members to move a patient appointment into the consultation queue. There are two ways to move the patient appointment to the queue.

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### Steps to use Add to Queue Hyperlink

1. Open the **Scheduler** **(Home > Front Desk > Scheduler)** screen. An arrow ![](/files/9o76edkwAurWo9AFYlq3) icon is located on the appointment card. Click this icon to move the appointment to queue.

   <figure><img src="/files/4Jyt2yCAjIhkyNeSit3g" alt="" width="345"><figcaption></figcaption></figure>
2. Alternatively, click on the appointment card to open the **Appointment Information** pop-up. In the  pop-up screen, you will find a hyperlink labeled **Add to Queue**.

   <figure><img src="/files/9x1I2EdJshqZySYkizfP" alt="" width="563"><figcaption></figcaption></figure>

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### Pop-up messages while moving New and Existing Patient Appointments

#### New Patient

<figure><img src="/files/p7VAbxrsbntIavk033Ji" alt="" width="563"><figcaption></figcaption></figure>

When transferring an appointment to the queue, a pop-up message will appear prompting you to register the patient. Click **YES** to open the Patient Register screen or click **NO** close the pop-up message or click **MAP EXISTING PATIENT** to link the appointment with an existing patient. Appointments imported from Google Calendar are categorized as new patient appointments. To avoid creating duplicate records, use the mapping option for existing patients.

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#### Existing Patient

<figure><img src="/files/zU4XeENUr8EFpTBlFfnn" alt=""><figcaption></figcaption></figure>

For this appointment, transferring it to the queue will prompt a pop-up message regarding the patient transfer. Click **YES** to proceed or **NO** to close the pop-up.

* **If the existing patient has an overdue amount**\
  If the patient has an overdue amount from their last visit, transferring the appointment will also prompt a pop-up message regarding the pending amount.

  <figure><img src="/files/TfD9zeEwI1nvAAELHqqb" alt=""><figcaption></figcaption></figure>

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