# Switch to Another Doctor

Staff can utilize the drag-and-drop feature to conveniently relocate an appointment one doctor to another within the scheduling system.

***

### Steps for Switching an Appointment to Another Doctor

* **Day view**
  * Open the **Scheduler** **(Home > Front Desk > Scheduler)** screen. Move the appointment card to a different doctor in the current date view. A confirmation message appears to verify the reschedule. Confirm the action to reschedule the appointment.

    <figure><img src="/files/RZCUdK8BZRCbibra4AI7" alt=""><figcaption></figcaption></figure>
* **Multi-day view**
  * Open the **Scheduler** **(Home > Front Desk > Scheduler)** screen. In the toolbar, change the currently selected option from **Day** to **Multi-day** in the drop-down menu. Once the option is selected, the schedule for each doctor will be displayed for the next consecutive days.

    <figure><img src="/files/diZvarLnCQjTKk14hQ1m" alt="" width="443"><figcaption></figcaption></figure>
  * Now, move the appointment card to a different date within the consecutive days. A confirmation message appears to verify the reschedule. Confirm the action to reschedule the appointment.

    <figure><img src="/files/uk4tUc1HVNaIf44qo2yY" alt=""><figcaption></figcaption></figure>
* The various scenarios in which different pop-up messages appear while using the drag-and-drop feature are outlined below.

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#### Pop-up Messages for Various Scenarios

**Case 1: Patient already has an Appointment with Doctor**

When dragging an appointment from one doctor to another, if the patient already has an existing appointment with the same doctor, a pop-up message will appear, prompting you to confirm whether to add the patient again. Click **Yes** to add again (or) click **No** to cancel.

<figure><img src="/files/Gy2iVgupD5exHSWK4wNx" alt="" width="454"><figcaption></figcaption></figure>

**Case 2: From Teleconsultation to Non-Teleconsultation**

When dragging an appointment from a doctor who offers teleconsultation to a doctor who does not, a pop-up message will appear asking you to confirm whether to reschedule for the non-teleconsultation doctor. Click **Yes** to reschedule (or) click **No** to cancel.

<figure><img src="/files/g8y5rRGUebZ4YhsVpOCe" alt="" width="454"><figcaption></figcaption></figure>

**Case 3: While rescheduling Recurring Appointment**&#x20;

When you use the drag-and-drop feature on a recurring appointment, a pop-up message will appear asking you to choose whether to modify the current event or the entire series.

<figure><img src="/files/izIEimw3J7fG0xVkRP6w" alt="" width="428"><figcaption></figcaption></figure>

To change the current occurrence, click the **CHANGE CURRENT OCCURRENCE** button. To change the entire series, click the **CHANGE THE SERIES** button. If you wish to cancel the change, click the **CANCEL** button.

{% hint style="warning" %}
Selecting the **CHANGE CURRENT OCCURRENCE** button will convert the appointment to a standalone event and remove it from the series.
{% endhint %}


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