# Update Visit

Staff use this option to update or modify the patient's visit. This includes marking the patient as a VIP, changing the doctor, selecting cash or insurance, updating advance visit details, classifying the visit as teleconsultation or in-patient, and managing package details.

{% hint style="info" %}
The various fields that can be updated in the patient visit are listed below. It is not mandatory to update all fields; please use only the relevant fields necessary for updating the patient visit.
{% endhint %}

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### Steps to use Update Visit 

* Open the **Scheduler (Home > Front Desk > Scheduler)** screen. Choose the respective patient’s appointment and click the appointment card. This opens the **Appointment Information** pop-up screen.
* From the pop-up menu, select the **Update Visit** hyperlink. This action opens the **Update Patient to Queue** pop-up screen.

  <figure><img src="/files/sJkdzs2oHqjPn7D4yxMJ" alt=""><figcaption></figcaption></figure>
* The various fields that can be updated in the **Update Patient to Queue** pop-up screen are as follows:
  * **Mark VIP Patient:** Toggle the **VIP Patient** switch to update the patient's status.

    <figure><img src="/files/P8LVR4VYGY0fCvm9Y66w" alt=""><figcaption></figcaption></figure>
  * **Change Doctor:** To change the Doctor, Department, or Speciality, use the respective dropdown menus in the **Assign Doctor** section.

    <figure><img src="/files/GmrpSa8KAs8laWNTVWRB" alt="" width="563"><figcaption></figcaption></figure>
  * **Cash or Insurance:**  To change the visit type to either cash or insurance, select **Cash** or **Insurance** radio button in the **Queue Information** section. If **Insurance** is selected and multiple options are available, use the dropdown menu in the top panel to choose the appropriate insurance.

    <figure><img src="/files/St7W9ytYUc87nDs0b1tB" alt=""><figcaption></figcaption></figure>
  * **For Advance Visit:** For this visit, a **RESEND PAYMENT LINK** button will be available to resend the payment link. To update the payment information, enter the transaction number in the **Transaction ID** field under the **Queue Information** section.

    <figure><img src="/files/HkwZZZP5Gjh3BXs2ynkt" alt=""><figcaption></figcaption></figure>
  * **Teleconsultation or In-patient Visit:** Select or deselect the **Teleconsultation** checkbox to change the visit type to either Teleconsultation or In-patient Visit.
  * **Package:** To update the package details, use the **Package** dropdown menu.

    <figure><img src="/files/bO1DE3mCCI7Wdc6Az9ut" alt=""><figcaption></figcaption></figure>
* After making the necessary changes, click **UPDATE** to save the modifications.

***


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