# Chatbot

The **Chatbot** feature enables staff to receive automated assistance for general questions and clarifications. The chatbot retrieves answers from the Unite EMR documentation and provides relevant responses to help users navigate the application more effectively. In addition to chatting with the bot, staff can access a list of frequently asked questions for quick reference.

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### Accessing the Chatbot

The **Chat Assistance** option is located in the bottom-right corner of the screen. It provides quick support and easy access to frequently asked questions.

<figure><img src="/files/yXrJuh4NWIyVQelIWd7a" alt=""><figcaption></figcaption></figure>

To access the **Chatbot**, staff can click the **Chat** icon located in the bottom-right corner of any screen in Unite EMR. This opens a popup window that includes two tabs:

<figure><img src="/files/PChe8oRwgt3EqKTPiAdT" alt="" width="348"><figcaption></figcaption></figure>

By default, **Messages** tab opens. Enter your message in the field. Optionally, attach a file or record an audio message. Click **Send** icon to submit the message. View responses in the same chat window.

<figure><img src="/files/1y1aeqiqU0oAZMCirAzL" alt="" width="222"><figcaption></figcaption></figure>

Navigate to the **Articles** tab to access **FAQs**. Select the required module and enter/choose a question to view the answer and follow the steps.

<figure><img src="/files/OFCpVJirQRNXEuNVugpV" alt="" width="365"><figcaption></figcaption></figure>

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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://unitecare.gitbook.io/uniteemr/getting-started/user-interface/chatbot.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.