# TAT Report

The **Turnaround Time (TAT) Report** helps track the duration of each appointment stage, from the time a patient checks in until the visit is completed. It offers clear and comprehensive insights into patient waiting times, enabling clinics to evaluate service efficiency and identify delays in the visit workflow.

This report is intended to monitor the time intervals between key events in a patient's visit. It allows clinics to analyze appointment punctuality, staff performance, and overall visit efficiency. It is particularly useful for assessing and improving patient experience and reducing wait times.

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### Steps to Generate the TAT Report

* Open the **TAT Report** by navigating to **Home > Reports > Statistical Report > TAT Report.**
* Set the **From** and **To** date range.
* Optionally, use the **Clinic** and **Doctor** filter to refine results.
* Select the **Include Raw Data** checkbox to view the detailed report.
* Click **Search** to generate the report.

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### Report Structure

The **TAT Report** consists of five sheets, each offering specific insights into different time segments of the patient visit.

* The first sheet displays the time taken from the appointment time to the check-in time. It includes the month, doctor name, and check-in time ranges (in minutes), along with the total number of patient visits that fall within each range.
* The second sheet outlines the time from patient check-in to when they meet the doctor. This helps identify patient wait times after check-in. It presents the month, doctor name, and the corresponding waiting time ranges and visit counts.
* The third sheet captures the time from nurse task completion to the doctor consultation. It provides a similar structure with month, doctor name, waiting time in minutes, and visit counts.
* The fourth sheet presents the total time from patient check-in to final checkout. It helps evaluate the total time a patient spends in the clinic from arrival to departure.
* The fifth sheet contains the detailed turnaround time data. It includes the visit ID, visit date, patient PIN, patient name, visit type, appointment time, front desk name, check-in time, nurse pre-check time, nurse name, paramedic meet time, paramedic name, doctor meet time, doctor name, bill time, and bill desk name. This sheet further provides calculated metrics such as:
  * Appointment-based timings including patient check-in, first contact, paramedic contact, doctor contact, and billing.
  * Check-in-based timings covering the duration from check-in to first contact, paramedic contact, doctor contact, billing, and visit completion time.
  * Waiting time segments such as time taken to check in, time to meet nurse, time to meet paramedic, time to meet doctor, and the total visit duration.

The screen also includes functional tools: **Pagination**(To browse multiple pages of results), **Zoom and Refresh** controls, **Search within the report, Print,** and **Export** options.

{% hint style="info" %}
The detailed sheet also includes the following columns: **On The Way Status Updated Date, On The Way Status Updated By, Pre Check Entered Date, and Pre Check Entered By.**

When an appointment is created with the **Yet to Confirm** status, the related appointment details and user information appear in the relevant columns, and once vital data is entered, the pre-check entry details and user information appear in their respective columns.
{% endhint %}

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